Terms

Savings guarantee

If AzureScan doesn't find savings worth at least your yearly price within the first 90 days, you get your money back in full. The guarantee is about the savings AzureScan finds, not the savings you carry out: whether and when you implement a recommendation is up to you, and it doesn't affect the guarantee.

Who it applies to

• Every plan: Essentials, Starter, Business and Plus.
• The first 12-month term of each tenant. Renewals are not covered.
• Customers who buy directly from AzureScan. MSP partners are covered by the terms of their partner agreement.
• Custom quotes (more than €50,000 per month) only when the quote says so.
• Not the free period for the first 5 customers, or the year you take after it.

The 90 days

The 90 days start on the day AzureScan completes its first scan of your tenant, and run for 90 calendar days.

What counts as savings found

• The estimated yearly saving of every recommendation AzureScan shows for your tenant in the portal during those 90 days, added up.
• Each recommendation counts as the portal shows it when it is found, at your own Azure prices.
• Recommendations count whether or not you carry them out, including when you decide not to.
• Recommendations you carry out keep counting at the saving shown when they were found, even when they no longer appear as open actions in the portal.
• AzureScan keeps a record of every recommendation it finds, including the ones you carry out. That record decides.
• When two recommendations exclude each other, for example resizing a VM or reserving that same VM at its current size, only the larger saving counts.
• Each saving counts once, even when it shows up in several nightly scans.

What counts as your yearly price

The amount you paid for the first term of that tenant, excluding VAT and after any early bird discount. If you have more than one tenant, we compare each tenant with its own price.

What we ask of you

Keep the AzureScan app approved in your Entra tenant, with the permissions from setup, for the full 90 days. If you withdraw or restrict that access, AzureScan can't look for savings and the guarantee lapses.

How to claim

Send us a message through the contact form within 30 days after the 90 days end. We go through the total in the portal with you. If the guarantee applies, we refund the full amount you paid, including any VAT, within 30 days to the account you paid from. Your subscription for that tenant then ends.

Work we carried out for you at an hourly rate is not part of the yearly price and is not refunded. The guarantee applies once per company.